Module Overview

What is the QMS Module?

The Quality Management System (QMS) module provides comprehensive quality and safety management capabilities including hazard assessment, SOP document management, training pathways, incident reporting, and corrective action tracking.

Access Path

Company Dashboard → Quality Management → Module Features

Platform URL

Key Capabilities

Hazard Management

Hazard assessment, control, and register management

SOP Document Management

Standard Operating Procedures with version control and approval workflows

Training Pathway

Automated training pathway assignment and tracking

Incident Reporting

Incident tracking and root cause analysis

Corrective Action Requests

CAR management and tracking

Reports & Analytics

Comprehensive QMS reports and compliance tracking

Hazard Assessment

Overview

Hazard Assessment allows you to systematically identify, assess, and document workplace hazards with risk evaluation and priority ranking.

Access Path

Quality Management → Hazard Assessment

Creating a Hazard Assessment

  1. Navigate: Quality Management → Hazard Assessment → Create
  2. Hazard Information:
    • Hazard description
    • Location
    • Department
    • Hazard category
  3. Risk Assessment:
    • Probability rating
    • Severity rating
    • Risk score calculation
    • Priority level
  4. Submit for Review: Submit to manager or QMS assessor
  5. Approval: Manager/QMS Manager reviews and approves

Hazard Management

Hazard Assessment & Control

Comprehensive hazard identification, assessment, and control management system for workplace safety.

Hazard Assessment
Hazard Identification
  • Workplace hazard surveys
  • Risk factor identification
  • Environmental hazard detection
  • Equipment safety assessment
  • Process hazard analysis
Risk Assessment
  • Risk probability calculation
  • Impact severity assessment
  • Risk matrix evaluation
  • Priority ranking system
  • Risk score calculation
Hazard Control
Control Measures
  • Engineering controls
  • Administrative controls
  • Personal protective equipment
  • Safety procedures
  • Emergency protocols
Effectiveness Monitoring
  • Control effectiveness tracking
  • Regular review schedules
  • Performance indicators
  • Improvement recommendations
  • Update notifications
Hazard Management Workflow
Complete Hazard Management Process
  1. Identification: Systematic hazard identification and documentation
  2. Assessment: Risk evaluation and priority ranking
  3. Control Planning: Development of control measures
  4. Implementation: Control measure deployment
  5. Monitoring: Ongoing effectiveness assessment
  6. Review: Regular review and updates

SOP Management

Standard Operating Procedures

Complete SOP management system with document creation, version control, and approval workflows.

SOP Creation & Management
Document Creation
  • Rich text editor
  • Template library
  • Image and file attachments
  • Formatting tools
  • Collaborative editing
Version Control
  • Document versioning
  • Change tracking
  • Version comparison
  • Rollback capabilities
  • Version history
Approval Workflow
Approval Process
  • Multi-level approvals
  • Digital signatures
  • Approval notifications
  • Deadline tracking
  • Escalation procedures
Notification System
  • Approval reminders
  • Update notifications
  • Expiry alerts
  • Review schedules
  • Change announcements
SOP Categories & Organization
SOP Organization
  • Safety Procedures: Workplace safety protocols and emergency procedures
  • Quality Procedures: Quality control and assurance processes
  • Operational Procedures: Day-to-day operational guidelines
  • Compliance Procedures: Regulatory compliance requirements
  • Training Procedures: Training and development protocols

Access Path

Quality Management → Document Management (SOP)

Creating an SOP Document

  1. Navigate: Quality Management → Document Management → Create SOP
  2. Basic Information:
    • SOP title (required)
    • Description
    • Department (required)
    • SOP type (Safety, Quality, Operational, Emergency, Training, Policies)
    • Confidentiality level (Public, Internal Use Only, Confidential, Restricted)
    • Version number (required)
    • Effective date (required)
    • Review date (required, must be after effective date)
  3. Document Upload (Enhanced SOP):
    • Upload document (PDF, DOCX, TXT, DOC, XLSX, PPT, images, ZIP, RAR)
    • System parses document and extracts structure
    • Preview parsed sections, subsections, and steps
    • Edit structure as needed
  4. Manual SOP Creation:
    • Purpose and scope
    • Responsibilities (array of responsibilities)
    • Equipment and materials (array)
    • Procedures (structured steps)
    • Safety precautions (array)
    • Quality checks (array)
    • Troubleshooting information
    • References
  5. Signature Requirements:
    • Requires signature (yes/no)
    • Number of required signatures
    • Roles required to sign
  6. Related Documents: Link to related SOPs
  7. Attachments: Upload supporting documents
  8. Save: Save as Draft

SOP Workflow

Draft
In Review
Approved
Active

SOP Workflow Steps

  1. Draft: SOP created in draft status
  2. Submit for Approval: Creator submits SOP for manager/QMS manager review
  3. In Review: Manager/QMS Manager reviews the SOP
  4. Approve: QMS Manager approves the SOP
  5. Publish: SOP is published and becomes Active
  6. Acknowledgment: Employees in relevant departments/roles acknowledge the SOP
  7. Signature: If required, employees sign the SOP digitally
  8. Archive: When superseded, SOP is archived

SOP Features

  • Enhanced SOP Creation: Upload documents and parse structure automatically
  • Structured Content: Sections, subsections, and steps organization
  • Version Control: Track all versions and changes
  • Edit History: View complete edit history
  • PDF Export: Export SOP as formatted PDF
  • Digital Signatures: Employees can sign SOPs digitally
  • Acknowledgment Register: Track who has acknowledged the SOP
  • Department Notifications: Notify relevant departments when SOP is published
  • Review Reminders: Automatic reminders for review dates

Training Pathway

Overview

Training Pathway allows you to create structured training programs that are automatically assigned to employees based on their department and job role. Training pathways integrate with the LMS module to assign courses to employees.

Access Path

Quality Management → Training Pathway

Creating a Training Pathway

  1. Navigate: Quality Management → Training Pathway → Create
  2. Basic Information:
    • Title (required)
    • Description
    • Department (required)
    • Job role (required)
    • Training type (Safety, Quality, Operational, Compliance, Professional Development)
    • Status (Draft, Active, Inactive, Archived)
  3. Learning Objectives: Define what employees will learn
  4. Course Selection:
    • Select courses from LMS module
    • Courses are assigned in sequence
    • All courses in pathway must be completed
  5. Training Details:
    • Total hours
    • Validity period (months)
    • Prerequisites
    • Assessment criteria
    • Certification requirements
    • Cost (if applicable)
  6. Resources:
    • Instructor requirements
    • Resources required
    • Notes
    • Attachments
  7. Save: Save training pathway

Training Pathway Assignment Workflow

Create Pathway
Activate
Auto-Assign
Training

How Training Pathway Assignment Works

When a training pathway is activated, the system automatically assigns it to matching employees:

  1. Pathway Activation: Training pathway status is set to "Active"
  2. Employee Matching: System finds employees matching:
    • Department (must match pathway department)
    • Job role (must match pathway job role)
    • Active employee status
    • Same workspace
  3. Course Assignment: For each matching employee:
    • System creates course assignments in LMS module
    • All courses in the pathway are assigned
    • Assignments are linked to the training pathway
    • Employees receive notifications
  4. Manual Assignment: You can also manually trigger assignment:
    • Navigate to training pathway details
    • Click "Assign to Employees" button
    • System assigns to all matching employees
  5. Training Completion: Employees complete courses in LMS
  6. Pathway Completion: When all courses are completed, pathway is marked complete

Training Pathway Status

  • Draft: Pathway is being created, not yet active
  • Active: Pathway is active and can be assigned to employees
  • Inactive: Pathway is temporarily disabled
  • Archived: Pathway is archived and no longer used

Training Pathway Features

  • Automatic Assignment: Automatically assigns to matching employees when activated
  • LMS Integration: Seamlessly integrates with LMS module for course assignment
  • Department/Role Based: Assigns based on department and job role
  • Validity Tracking: Tracks training validity periods
  • Progress Monitoring: Monitor employee progress through pathway
  • Certification Tracking: Track certification requirements
  • Attachment Support: Attach training materials

Audit Management

Quality Audits & Inspections

Comprehensive audit management system with scheduling, execution, and follow-up tracking.

Audit Planning & Scheduling
Audit Scheduling
  • Recurring audit schedules
  • Audit calendar management
  • Resource allocation
  • Auditor assignment
  • Notification system
Checklist Management
  • Custom audit checklists
  • Standard templates
  • Compliance requirements
  • Scoring systems
  • Evidence collection
Audit Execution
Audit Conduct
  • Digital audit forms
  • Photo documentation
  • Note taking
  • Real-time scoring
  • Mobile accessibility
Report Generation
  • Automated report creation
  • Findings documentation
  • Recommendations tracking
  • Compliance status
  • Executive summaries
Follow-up & Corrective Actions
Corrective Action Process
  1. Finding Identification: Document audit findings and non-conformities
  2. Action Planning: Develop corrective action plans
  3. Implementation: Execute corrective measures
  4. Verification: Verify effectiveness of actions
  5. Closure: Close out completed actions

Incident Management

Safety Incident Management

Complete incident management system for reporting, investigating, and preventing workplace incidents.

Incident Reporting
Incident Creation
  • Quick incident reporting
  • Mobile incident forms
  • Photo documentation
  • Witness statements
  • Immediate notifications
Incident Classification
  • Severity levels
  • Incident types
  • Category classification
  • Priority assignment
  • Risk assessment
Investigation Process
Root Cause Analysis
  • 5-Why analysis
  • Fishbone diagrams
  • Timeline reconstruction
  • Contributing factors
  • System failures
Preventive Measures
  • Corrective actions
  • Preventive measures
  • Training requirements
  • Process improvements
  • Policy updates
Incident Tracking & Analytics
Incident Analytics
  • Trend Analysis: Identify patterns and trends in incidents
  • Performance Metrics: Track safety performance indicators
  • Cost Analysis: Calculate incident costs and impact
  • Compliance Reporting: Generate regulatory compliance reports
  • Predictive Analytics: Identify potential risk areas

Compliance Tracking

Regulatory Compliance Management

Comprehensive compliance tracking system for regulatory requirements and standards.

Compliance Requirements
Regulatory Standards
  • OSHA compliance
  • ISO standards
  • Industry regulations
  • Provincial requirements
  • Federal standards
Deadline Management
  • Compliance deadlines
  • Renewal schedules
  • Audit schedules
  • Training requirements
  • Documentation updates
Compliance Monitoring
Status Tracking
  • Compliance status dashboard
  • Progress indicators
  • Gap analysis
  • Risk assessments
  • Performance metrics
Alert System
  • Deadline alerts
  • Non-compliance warnings
  • Update notifications
  • Escalation procedures
  • Action reminders
Compliance Reporting
Automated Reporting
  • Regulatory Reports: Automated generation of compliance reports
  • Audit Reports: Comprehensive audit documentation
  • Performance Dashboards: Real-time compliance status
  • Executive Summaries: High-level compliance overview
  • Trend Analysis: Long-term compliance trends

Document Management

QMS Document Management

Complete document management system for QMS documents with version control and access management.

Document Library
Document Organization
  • Hierarchical folder structure
  • Document categorization
  • Tag-based organization
  • Search functionality
  • Quick access links
Access Control
  • Role-based permissions
  • Document-level security
  • Access logging
  • Approval workflows
  • Distribution controls
Document Lifecycle
Document Lifecycle Management
  1. Creation: Document creation and initial review
  2. Review: Peer review and feedback
  3. Approval: Management approval process
  4. Distribution: Controlled document distribution
  5. Maintenance: Regular review and updates
  6. Archival: Document retirement and archival

Training Management

Safety & Quality Training

Integrated training management system for safety and quality training programs.

Training Programs
Course Management
  • Safety training courses
  • Quality training programs
  • Compliance training
  • Certification programs
  • Refresher training
Enrollment Management
  • Employee enrollment
  • Training schedules
  • Progress tracking
  • Completion certificates
  • Recertification tracking
Training Integration
LMS Integration
  • Course Integration: QMS training courses integrated with LMS
  • Progress Tracking: Training progress linked to compliance
  • Certification Management: Automated certificate generation
  • Compliance Tracking: Training completion affects compliance status
  • Performance Integration: Training records influence performance tracking

Reports & Analytics

QMS Analytics & Reporting

Comprehensive reporting and analytics system for quality and safety performance.

Standard Reports
Safety Reports
  • Incident summary reports
  • Safety performance metrics
  • Hazard assessment reports
  • Training completion reports
  • Compliance status reports
Quality Reports
  • Audit results summary
  • Non-conformance reports
  • Corrective action tracking
  • Process improvement metrics
  • Performance dashboards
Analytics Dashboard
Key Performance Indicators
  • Safety Metrics: Incident rates, near-miss trends, safety training completion
  • Quality Metrics: Audit scores, non-conformance rates, corrective action effectiveness
  • Compliance Metrics: Regulatory compliance status, certification tracking
  • Performance Trends: Long-term performance trends and improvements
  • Cost Analysis: Quality and safety cost tracking

Integration & Workflows

QMS Module Integration

The QMS module integrates seamlessly with other platform modules to create a unified quality and safety management system.

Module Integrations
HRM Integration
  • Employee safety records
  • Training completion tracking
  • Incident reporting
  • Performance impact
  • Compliance status
LMS Integration
  • Safety training courses
  • Quality training programs
  • Certification tracking
  • Compliance training
  • Recertification management
Automated Workflows
Smart Automation
  • Incident Workflows: Automated incident reporting and investigation processes
  • Audit Automation: Scheduled audits and automated notifications
  • Compliance Alerts: Automated compliance monitoring and alerts
  • Training Reminders: Automated training schedule and reminder notifications
  • Document Workflows: Automated document approval and distribution

Support & Resources

Getting Help

Access support resources and documentation to help you get the most out of your QMS module.

Documentation
  • QMS user guides
  • Safety protocol documentation
  • Compliance guidelines
  • Audit management guides
Technical Support
  • 24/7 technical support
  • Safety compliance assistance
  • Email support
  • Phone support